Help

Help and contact

Questions, greetings, or something off with an order: write to hello@feelgoodbreakfast.co.ke. That is the public inbox for customers.

Common questions

How do I order?

Browse a breakfast category, open an item, choose options, add to cart, then checkout with M-Pesa once payments are live.

How do I track a guest order?

After you pay, tracking is already on the thank-you page with the order number filled in. Open Track later and the same phone will put the number in for you. Signed-in customers can also open Account, Orders.

What are your kitchen hours?

Usual kitchen hours will be 6:00 am – 3:00 pm. Ordering is open for now so we can test the site. Scheduled morning delivery is on the list for later.

Where do you deliver?

Nairobi, delivery only. See the delivery page for neighbourhoods. Ngong and Karen are KES 99. Outside the listed areas, leave the exact place at checkout. We confirm the fee from Uber or Bolt rates and call or WhatsApp you before the kitchen starts.

What can I pay with?

M-Pesa is the launch method. Airtel Money is on the demo checkout. Card is off until live collection is on. Checkout Pay is a demo, so no money leaves the phone.

Can the kitchen print an order?

Yes. After Pay, the thank-you page and Track have Print kitchen ticket. Use the laptop or phone printer, or a small Bluetooth receipt printer later. A full shop POS is not required for delivery.

Can I order the night before?

Not yet. Usual kitchen hours will be 6:00 am – 3:00 pm. Ordering is open for now so we can test the site. Scheduled morning delivery is on the list and will be published when it is ready.